After parting ways with its CEO Luc Jobin on Monday, Canadian National Railway (CN), through interim CEO Jean-Jacques Ruest, said Wednesday it “apologize(s) for not meeting the expectations of our grain customers, nor our own high standards.”
CN on Wednesday said it will now deploy “qualified management employees” to operate extra trains; add train crews in Western Canada; and offer incentives for “key operating employees” to delay retirement and put off vacations as well as for “recently-retired” operating employees to return to work.
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