Canadians are repeatedly asked to abandon paper forms and send their income-tax files electronically, but it turns out the tax agency is stubbornly holding on to its own mountain of paper.
A government report card on the Canada Revenue Agency's progress in disposing of its warehouses of paper files gives the department a score of … zero per cent. The briefing note says the Treasury Board gave CRA another zero per cent for its progress in wiping out electronic records that are no longer needed.
The CRA should contact Wynne's crew of enthusiastic deleters for some pointers.
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