For two months, Sarah Johnson has tried to find out who filed a phony tax return in her name, how the thief managed to steal her identity, and why it was so easy to defraud the federal government.
The thief made off with a $9,178.22 tax return after convincing the Canada Revenue Agency (CRA) to change Johnson’s address and bank account number.
Somehow, the thief was able to answer the security questions the agency uses to affirm a taxpayer’s identity over the phone.
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