With eight months to go until a long-awaited expansion is complete, cardiac surgery wait times at the University of Ottawa Heart Institute are the longest in Ontario — more than triple the provincial average in the case of elective bypass surgery.
Despite its struggles with long wait times, the heart institute received the highest patient satisfaction rating in the province, according to one survey. And when offered a chance to go to another hospital rather than stay on the waiting list in Ottawa, patients generally say no.
The heart institute has seen a nearly 20-per-cent increase in cases in the past nine years, which means emergency surgeries more frequently bump elective surgeries.
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