Earlier this year, for instance, an 11-hour network computer outage downed every single Mountie's BlackBerry, affected police dispatching and prevented 240 police forces from accessing the Canadian Police Information Centre (CPIC) database.
Even on relatively low-tech yet crucial requests, Shared Services Canada has failed to meet RCMP standards. In another case it took SSC several months to deliver on a high-priority request for new phones and telephone headsets for 911 dispatchers — and when the equipment arrived, it was used and faulty.
No comments:
Post a Comment