ENFORCING THE AUDITOR GENERAL'S DEMANDS

Two senior members of the Commons' powerful public accounts committee say they will start enforcing the auditor general's demand that government departments and agencies put taxpayers' interests first when delivering services.
Michael Ferguson expressed frustration in releasing his most recent set of audits this week that his efforts to promote a new way of measuring how well government does just isn't sinking in.
"I keep delivering the same message: that the government doesn't understand the results from the citizen's perspective," he said. "It appears that our message is not being heard at the whole-of-government level, and that concerns me."