The reports say that "panels are coming loose and breaking on LRVs [light-rail vehicles] due to snow building up on the vehicles," and that snow and ice are "frequently causing the doors to freeze shut." Both brakes and bogies — the frames underneath the rail cars — also freeze up if the vehicles "sit for any amount of time" outdoors during a snowfall.
The on-board heating system doesn't always work, and neither does the communications system. Late last week, one train had to be towed back to the garage by another train — not the first time that's happened — and an operator reported smelling smoke at a station.
The internal report is a long one.
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